My First Colourpop International Shipping Experience

Hey, everyone! How was your first week of 2019? Do you have long term and short term schedule you want to follow? Me personally, I decided to post on this blog once a week every Monday. I hope I can be consistent with this target, though. It is hard, these days, being consistent. But, let’s believe in our self first!

This time, I want to share with you my first ever shopping experience on Colourpop website. You might think ‘what is so special by shopping on Colourpop website’, but as an international buyer like me, it is actually quite an experience. So if you are interested in Colourpop products and planning to shop directly on their website, I hope this post can give you some insights of things that might happen to your order.

I will breakdown this post into several parts, so you can easily skip on part you don’t want to read too detail.

PS: stay tuned until the end to get a 20% off discount code to shop on Colourpop website (NOT A CLICK BAIT)

Shopping Experience

This was actually not the first products I’ve ever tried from Colourpop. Back in August 2018, I was looking for a good affordable eye shadow palette. And from many recommendations, I decided to buy Colourpop’s ‘Give it To Me Straight’ palette. I bought it from a local personal shopper here in Indonesia. And soon after that, I also bought their ‘No Filter Concealer’, also from a personal shopper. I love these two products from Colourpop, so I decided to try more products from them. I then started following their social media account to get more updated about their products and promos.

On the last week of November 2018, around Black Friday and Cyber Monday sale time, they had a ‘free global shipping with no minimum purchase’ promotion (FYI, normally it is free global shipping with minimum purchase of 50 USD), so I decided to take a look on their website whether there are some stuffs I want to pick up.

At that time, I’m really interested in their collaboration with Disney, which is the ‘It’s A Princess Thing’ palette, so I immediately put it in my shopping cart. I wanted to pick up the Disney Princess creme lux lipsticks also, but they were all sold out at that time. So I picked up some of their best selling items because I want to try as many different products (that have good reviews) as possible. After some considerations, my total order was more than 50 USD, so I was actually eligible for free shipping even without the promo. Without much thinking, I immediately checkout my order. This was on November 20th.

The next day, November 21st, I got notification email that my order has been shipped. In my opinion, it was extremely fast considering there might be a lot of international orders during the promo.

However, the next day, November 22nd, they announced that they were restocking the Disney Princess lipsticks on 23rd, AND all other lip products are on sale up to 30% (if I’m not mistaken)! I was tempted to place another order and rather regretted my decision to check out my stuffs three days prior this promo. Long story short, I placed another order on 23rd that included the Disney lux lipsticks and some more lip products.

But, my regret didn’t stop here. On 26th, since it was Cyber Monday sale, they had an up-to 40% off site wide!! I should’ve picked up all my stuffs during this time!! What a good marketing strategy to give different promotion at different times so it makes people tempted to buy again and again in the name of ‘promotion’. At that time, I wasn’t aware what and when Cyber Monday was, so I fell for their sale promotion ‘trap’ severely >.<

Shipping Experience

Ok, so my first order, which I checked out on 20th, was shipped on 21st, and my second order, which I checked out on 23rd, was shipped on 26th because 24th and 25th were Saturday and Sunday.

They gave us our tracking number immediately after they shipped our order so we can trace our order easily. My second order tracking history was pretty normal (it changed status every 1 or 2 days), while strangely, the tracking status of my first order wasn’t updated at all from 21st until 27th. And on 28th, finally the status was updated but it was still in LA.

The tracking status of my 1st order. It stuck with the same status even until now when I write this post.
The tracking status of my second order (1/2)
The tracking status of my second order (2/2)

After the status of my second order showed that it has arrived in Jakarta, I was a bit panic about my first order that was still stuck in the US. I tried to read on FAQ section on Colourpop website about ‘stuck package’, and they told us to wait until 21 business days after it was sent before contacting their customer service. So for now, there was nothing I could do except waiting patiently. I even marked the 21st business day on my calendar so that I won’t forget.

Now, let’s talk about my second order that has arrived in Jakarta on Dec 2nd. FYI, I bought something from overseas quite often. Typically, 3 to 5 days after my package arrived in Jakarta, it arrived at my local post office (I don’t live in Jakarta btw), and the staff from there would contact me to pick up my package. Here we don’t receive our international package right in front of our door, instead, we have to pick it up at our local post office. However, 1 week after it arrived in Jakarta, I still haven’t heard anything from my local post office. So I decided to go there by myself to check, in case it has arrived but haven’t been examined by the staffs.

On Dec 9th, I went to my local post office and asked about my package. They checked all the arrived package, but they told me my package still hasn’t arrived there. So me and one of the staff decided to exchanged our whatsapp number, and he promised to contact me if my packaged arrived.

One week after that, still there was no news from them, so I decided to chat the staff first and asked about my package, and he said he will check it again. And the next day, finally, he told me that my package has arrived!! So on Dec 19th, I finally went to the post office to pick up the long-awaited package!!

Ok, back to my 1st order. Dec 21st was the 21st business day after it was sent, so I sent an email to their customer service. Not long after I sent it, I got a reply from them and they gave me option to resend my order or to refund it. I chose refund because I wanted to re-order some items when it was on sale next time (I learned from my mistake!), and actually I wanted to cancel some other items that I realized I don’t really need after I gave my second thought. Thank goodness, they refunded me right after I replied their email.

Haul and Review

After so much trouble, finally, this is my 1st haul directly from Colourpop website!!

‘Belle’ collection set, consists of ‘Last Petal’ ultra glossy lip, ‘Be Our Guest’ super shock shadow, and ‘Belle’ creme lux lipstick.

‘Belle’ collection set and ‘Snow White’ creme lux lipstick

The ‘Belle’ lux lipstick is shockingly and unexpectedly stays through a greasy lunch! So, I went lunch on the first day I wore this. I ate a bowl of udon that day. I thought my lipstick would’ve been completely wiped off after eating. How surprise I was when I looked into a mirror after I ate, the lipstick was still there. Only a tiny bit on the center of my lips that were wiped off. It looked like it stained our lips, that’s why it wasn’t completely wiped off.

‘Belle’ creme lux lipstick

I don’t usually wear lip gloss, but I decided to purchase this set because the lip gloss (until now I’m writing this post) isn’t sold individually, so it’s only limited to this set. And I thought it’s good to try different type of liquid lipstick’s formula Colourpop has, that’s why I finally picked up the set. The gloss is just as expected from a lip gloss. There’s not much I can say about it since I’m also not a big fan of lip gloss. I’d still wear it, though. But it suits really well on top of the ‘Belle’ lux lipstick.

The super shock shadow (SSS), since it was the first time I tried the SSS formula, was a bit of learning curve for me. I must say it’s not as easy to apply as their usual pressed powder shadow for a beginner. According to Colourpop website, the best way to apply a SSS is by using our fingertip, and it’s true. When I picked it up using my finger, the color showed up really well on my eyelid. But when I tried to use a brush, there was almost nothing picked up. Also, since this particular shade (‘Be Our Guest’) is a satin finish, in my opinion, it is not as vibrant as glitter or metallic finish.

‘Be Our Guest’ super shock shadow

‘Snow White’ and ‘Liquid Courage’ creme lux lipstick. When they arrived, I just realized that these two lipstick have very similar color, so I decided to give one to my mom (actually, she bought it from me XD). If you want to buy this particular color, I think there’s no need to buy both of them.

‘Snow White’ creme lux lipstick
‘Liquid Courage’ creme lux lipstick

‘Lost’ and ‘Frick n Frack’ ultra satin lips. ‘Lost’ is a red brown color, and ‘Frick n frack’ is a rosy terracotta color. Both of them look really good on my medium skin.

‘Fly fi’ lippie stix. This is a rather new experience for me. I never tried a lip product quite like this before. The finish is called matte-x. It dries down to a matte finish but it’s not drying and doesn’t emphasize my lip lines. It looks so smooth like a velvet. I want to say it’s like a powder finish, but it’s not accurate either. I love LOVE love this and will definitely but other colors soon.

‘Fli fi’ lippie stix

‘No Filter Setting Powder’ in translucent. It smooths my skin and blurs my pores, just like the claim says. I wish it was in a thinner but wider container because I can barely dip my powder brush onto its small diameter cap.

No Filter Setting Powder in shade ‘Translucent’

And ‘Flexitarian’ super shock highlighter. It came broken, but since it’s in super shock formula, it can be easily repressed into its jar. This shade is so blinding, I can see why it is so popular. But it looks a bit silvery on my skin tone. I like it, but not LOVE LOVE it. I’d still wear it, though. I know there are people who don’t like silvery highlighter on their face so I think I have to mention this.

‘Flexitarian’ super shock highlighter before I repressed it
‘Flexitarian’ super shock highlighter after I repressed it

20% Discount Code

This is what I promised you guys. I have a referral link so that you can get 20% off your FIRST purchase only. This is not an affiliate code but I will get also 20% off my next purchase if you use this link to make your FIRST EVER purchase with CP. So it’s a win win for us!

https://www.talkable.com/x/boSyX0

This code (as far as I’m aware) is applied for all Colourpop’s products including new arrivals. So it’s a very good deal! Please feel free to use it or not. I really appreciate if you decided to use my referral link to make your purchase! ^^

Summary

Overall, I am really satisfied with my haul. Even though it took almost 3 weeks to arrive, it worth the wait. I am also impressed by their customer service who refunded my un-arrived order right away.

After this experience, will I ever buy again from their website? Of course! By the time I wrote this post, actually I have placed 3 more orders on their website >.< Now I can relate to those who say ‘Colourpop addiction is real’. Oh and by the way, I placed these 3 orders (technically) before I started my ‘low buy year 2019’ so I didn’t brake my own promise. These 3 orders from Colourpop was my very last haul before I started the ‘low buy year’, and actually they were the main reason I started this project. I’ll update more detail about it when all of my hauls arrive.

Thank you for reading and until next time!

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4 thoughts on “My First Colourpop International Shipping Experience

  1. Hallo , saya mau nanya kira2 disaat smpe di lokal post nya itu tiki atau jne atau pos indonesia ya? Soal nya saya juga lagi pesan tp pengiriman nya stuck di jakarta tpi saya di medan dan ud 8 hari paket saya msi di jkarta

  2. Hallo , saya mau nanya kira2 disaat smpe di lokal post nya itu tiki atau jne atau pos indonesia ya? Soal nya saya juga lagi pesan tp pengiriman nya stuck di jakarta tpi saya di medan dan ud 8 hari paket saya msi di jkarta

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